Attract customers

Prospects become customers

Klarissa acquires new customers for your sales team

With Kla­ris­sa, your sales team will get more leads rea­dy to buy and more reve­nue opportunities—with less effort. As an effec­ti­ve team play­er in sales, Kla­ris­sa main­ta­ins con­stant com­mu­ni­ca­ti­on with pro­s­pects and expert­ly gui­des them through the enti­re purcha­sing decis­i­on process—from their initi­al search for infor­ma­ti­on and solu­ti­ons all the way to con­cre­te inte­rest in making a purchase.

Kla­ris­sa com­bi­nes pro­ven email mar­ke­ting with new intel­li­gence. With auto­ma­ted, data-dri­ven com­mu­ni­ca­ti­on sequen­ces tail­o­red to indi­vi­du­al needs, Kla­ris­sa deli­vers tan­gi­ble value to poten­ti­al cus­to­mers with every inter­ac­tion: Kla­ris­sa informs, offers sui­ta­ble solu­ti­ons, addres­ses con­cerns, and builds trust to con­vert the­se pro­s­pects into customers.

Kla­ris­sa can use auto­ma­ted pro­ces­ses to indi­vi­du­al­ly advan­ce a vir­tual­ly unli­mi­t­ed num­ber of cus­to­mer acqui­si­ti­on pro­ces­ses simul­ta­neous­ly. Klarissa’s lead scoring mea­su­res when a pro­s­pect appears rea­dy to buy and noti­fies your sales team.

Kla­ris­sa does more than just reli­e­ve you of rou­ti­ne tasks. With Kla­ris­sa, your sales team will ins­tead be mee­ting with well-infor­med pro­s­pects who have a serious inten­ti­on to buy. The result: your chan­ces of clo­sing a deal couldn’t be better.

Services

Reach your goal faster with the right strategy

Ever­yo­ne inte­res­ted in your pro­ducts has their own spe­ci­fic con­cerns and vary­ing needs for infor­ma­ti­on or assis­tance with their tasks.
Behind Kla­ris­sa lies a stra­tegy tail­o­red pre­cis­e­ly to your com­pa­ny and your sales goals, desi­gned to turn pro­s­pects into cus­to­mers who are rea­dy to buy.

Here’s how we attract cus­to­mers who are rea­dy to buy:

We deve­lop a new cus­to­mer acqui­si­ti­on stra­tegy for your com­pa­ny. With Kla­ris­sa and the right lead nur­tu­ring stra­tegy, we sys­te­ma­ti­cal­ly con­vert simp­le leads into cus­to­mers rea­dy to buy. Only when the likeli­hood of clo­sing a deal is hig­hest does your sales team step in.

Turn leads into customers ready to buy

Kla­ris­sa per­so­nal­ly gui­des each pro­s­pec­ti­ve cus­to­mer through the enti­re purcha­sing decis­i­on-making pro­cess, pro­vi­ding them with rele­vant infor­ma­ti­on and offers step by step—from the initi­al pre­sen­ta­ti­on of your com­pa­ny to the right pro­duct solu­ti­on. Using the know­ledge gathe­red in the data­ba­se about the needs and inte­rests of each of your cus­to­mers, Kla­ris­sa intel­li­gent­ly tail­ors the right (infor­ma­tio­nal) offer for each indi­vi­du­al and finds the right way to address them.
Well-sup­port­ed and infor­med, simp­le leads are thus trans­for­med into con­cre­te pro­s­pec­ti­ve buy­ers for your sales team.

Here’s how we crea­te con­tent that adds value:

Only con­tent that mat­ters to the rea­der is con­tent that makes an impact. We packa­ge your offe­ring into powerful mes­sa­ges and con­tent that pro­vi­de real value to your pro­s­pects and cus­to­mers. Our con­tent pro­vi­des ans­wers to your spe­ci­fic ques­ti­ons with pro­fes­sio­nal­ly pre­pared, indus­try-rele­vant infor­ma­ti­on, expert know­ledge, and guidance—in the form of text, images, audio, or video. And becau­se only the right offer at the right time mat­ters, we deve­lop tar­ge­ted con­tent for every pha­se of your cus­to­mer acqui­si­ti­on and reten­ti­on pro­cess. A digi­tal edi­to­ri­al calen­dar pro­vi­des the neces­sa­ry over­view of the timing, chan­nels, and topics for each indi­vi­du­al campaign.

Identify customers ready to buy

Thanks to smart lead scoring, Kla­ris­sa is always up to date on which cus­to­mers offer the best sales oppor­tu­ni­ties for you and should the­r­e­fo­re be cont­ac­ted by your sales team. Kla­ris­sa then hands off the lead to your sales team, along with all rele­vant infor­ma­ti­on about the pro­s­pec­ti­ve cus­to­mer.
This ensu­res your sales repre­sen­ta­ti­ve is ful­ly pre­pared for a suc­cessful sales call.

Here’s how we mea­su­re purcha­se intent:

With lead scoring, we mea­su­re your poten­ti­al cus­to­mers’ purcha­se intent and loyal­ty. Based on defi­ned eva­lua­ti­on cri­te­ria, Kla­ris­sa auto­ma­ti­cal­ly assigns inter­nal points to every pro­s­pect and cus­to­mer inter­ac­ting with your com­pa­ny for their actions and inter­ac­tions. The per­so­na­li­zed lead score thus iden­ti­fies cus­to­mers with a high pro­pen­si­ty to buy and shows your sales team who is most likely to clo­se a deal—but also who is losing inte­rest and who is recep­ti­ve to acti­ve outreach.

Reporting

Auto­ma­ted Kla­ris­sa report­ing is your relia­ble tool for con­ti­nuous­ly moni­to­ring the effi­ci­en­cy and suc­cess of your sales com­mu­ni­ca­ti­ons. Kla­ris­sa regu­lar­ly shows you, in black and white, how your cus­to­mers are beha­ving. This allows you to take cor­rec­ti­ve action ear­ly on if loyal­ty or wil­ling­ness to buy beg­ins to decli­ne. Even befo­re sales figu­res start to drop.

Here’s how we use cus­to­mer insights:

We con­ti­nuous­ly ana­ly­ze the beha­vi­or of your pro­s­pects and cus­to­mers. The auto­ma­ted reports from the Kla­ris­sa data­ba­se relia­bly show whe­re and how purcha­sing intent is waning or loyal­ty is at risk of decli­ning. This allows us to iden­ti­fy trends that threa­ten reve­nue ear­ly on and take cor­rec­ti­ve action with recom­men­ded measures.

Don’t let your customers go to your competitors

Pro­s­pec­ti­ve cus­to­mers don’t buy, and cus­to­mers switch providers—so it’s good to be able to reco­gni­ze this ear­ly on and take action in a time­ly manner.

With lead scoring and report­ing, Kla­ris­sa is the relia­ble ear­ly-war­ning sys­tem for your sales team.
If Kla­ris­sa detects that a customer’s wil­ling­ness to buy is decli­ning, it coun­ters this with attrac­ti­ve offers and “goo­dies.” This way, you can use Kla­ris­sa to sys­te­ma­ti­cal­ly win back cri­ti­cal or inac­ti­ve customers.

Implementation in weeks instead of years of planning: