Attract customers

Prospects become customers

Klarissa helps your sales team acquire new customers

With Kla­ris­sa, your sales team will get more qua­li­fied leads and reve­nue oppor­tu­ni­ties with less effort. As an effec­ti­ve sales team play­er, Kla­ris­sa main­ta­ins con­stant com­mu­ni­ca­ti­on with pro­s­pects and expert­ly gui­des them through the enti­re purcha­sing pro­cess, from their initi­al search for infor­ma­ti­on and solu­ti­ons to con­cre­te inte­rest in making a purchase.

Kla­ris­sa com­bi­nes pro­ven email mar­ke­ting with new intel­li­gence. With auto­ma­ted, data-dri­ven com­mu­ni­ca­ti­on sequen­ces tail­o­red to indi­vi­du­al needs, Kla­ris­sa deli­vers tan­gi­ble value to poten­ti­al cus­to­mers with every inter­ac­tion. Kla­ris­sa informs, offers sui­ta­ble solu­ti­ons, addres­ses con­cerns, and builds trust to con­vert pro­s­pects into customers.

Kla­ris­sa can use auto­ma­ted pro­ces­ses to advan­ce a vir­tual­ly unli­mi­t­ed num­ber of cus­to­mer acqui­si­ti­on pro­ces­ses simul­ta­neous­ly. Kla­ris­sa’s lead scoring mea­su­res when a pro­s­pect is rea­dy to buy and noti­fies your sales team.

Kla­ris­sa does more than reli­e­ve you of rou­ti­ne tasks. With Kla­ris­sa, your sales team will meet with well-infor­med pro­s­pects who are serious about buy­ing. The result? Your chan­ces of clo­sing a deal are bet­ter than ever.

Services

Reach your goal faster with the right strategy

B2B and B2C cus­to­mers are dif­fe­rent. For exam­p­le, invest­ments in capi­tal goods dif­fer fun­da­men­tal­ly from purcha­sing pro­ces­ses in the FMCG sec­tor.
Kla­ris­sa’s stra­tegy is pre­cis­e­ly tail­o­red to your com­pa­ny and sales goals, and is desi­gned to sim­pli­fy the acqui­si­ti­on of new customers.

Here’s how we deve­lop your lead strategy:

We take a clo­se look at your com­pa­ny and your indus­try to get to know and under­stand the uni­que aspects of both. Then, we advi­se you on the most pro­mi­sing com­mu­ni­ca­ti­on stra­tegy for your busi­ness sec­tor to help you achie­ve your sales goals. We deve­lop a powerful, tail­o­red stra­tegy to help your sales team suc­cessful­ly gene­ra­te new leads.

Turn leads into ready-to-buy customers

Kla­ris­sa per­so­nal­ly gui­des each pro­s­pec­ti­ve cus­to­mer through the enti­re purcha­sing pro­cess, pro­vi­ding rele­vant infor­ma­ti­on and offers at every step—from your com­pany’s initi­al pre­sen­ta­ti­on to the right pro­duct solu­ti­on. Using the know­ledge gathe­red in the data­ba­se about each cus­to­mer’s needs and inte­rests, Kla­ris­sa tail­ors the right infor­ma­tio­nal offer to each indi­vi­du­al and finds the right way to address them.
With Kla­ris­sa’s sup­port, simp­le leads are trans­for­med into con­cre­te pro­s­pec­ti­ve buy­ers for your sales team.

Here’s how we crea­te valuable content:

Con­tent that mat­ters to the rea­der is the only con­tent that makes an impact. We trans­form your offe­rings into powerful mes­sa­ges and con­tent that pro­vi­de real value to your pro­s­pects and cus­to­mers. Our con­tent ans­wers your spe­ci­fic ques­ti­ons with pro­fes­sio­nal­ly pre­pared, indus­try-rele­vant infor­ma­ti­on and gui­dance in the form of text, images, audio, or video. Becau­se only the right offer at the right time mat­ters, we deve­lop tar­ge­ted con­tent for every pha­se of your cus­to­mer acqui­si­ti­on and reten­ti­on pro­cess. A digi­tal edi­to­ri­al calen­dar pro­vi­des an over­view of the timing, chan­nels, and topics for each campaign.

Identify customers who are ready to buy

Thanks to smart lead scoring, Kla­ris­sa always knows which cus­to­mers offer the best sales oppor­tu­ni­ties and should be cont­ac­ted by your sales team. She then hands off the lead to your sales team along with all the rele­vant infor­ma­ti­on about the pro­s­pec­ti­ve cus­to­mer.
This ensu­res that your sales repre­sen­ta­ti­ve is ful­ly pre­pared for a suc­cessful sales call.

Here’s how we mea­su­re purcha­se intent:

With lead scoring, we mea­su­re your poten­ti­al cus­to­mers’ purcha­se intent and loyal­ty. Kla­ris­sa auto­ma­ti­cal­ly assigns inter­nal points to every pro­s­pect and cus­to­mer who inter­acts with your com­pa­ny based on defi­ned eva­lua­ti­on cri­te­ria. This per­so­na­li­zed lead score iden­ti­fies tho­se most likely to buy, show­ing your sales team who is likely to clo­se a deal, as well as who is losing inte­rest and who is recep­ti­ve to acti­ve outreach.

Reporting

Auto­ma­ted Kla­ris­sa report­ing is a relia­ble tool for con­ti­nuous­ly moni­to­ring the effi­ci­en­cy and suc­cess of your sales com­mu­ni­ca­ti­ons. Kla­ris­sa cle­ar­ly shows you how your cus­to­mers are beha­ving. This enables you to take cor­rec­ti­ve action ear­ly on if cus­to­mer loyal­ty or wil­ling­ness to buy beg­ins to wane. You can even take action befo­re sales figu­res start to drop.

Here’s how we use cus­to­mer insights:

We con­ti­nuous­ly ana­ly­ze the beha­vi­or of your pro­s­pects and cus­to­mers. Auto­ma­ted reports from the Kla­ris­sa data­ba­se relia­bly show whe­re and how purcha­sing intent or cus­to­mer loyal­ty is waning. This enables us to iden­ti­fy reve­nue-threa­tening trends ear­ly on and take cor­rec­ti­ve action with recom­men­ded measures.

Don’t let your customers go to your competitors!

Pro­s­pec­ti­ve cus­to­mers may not buy, and cur­rent cus­to­mers may switch pro­vi­ders, so it’s important to reco­gni­ze the­se situa­tions ear­ly and take time­ly action.
Kla­ris­sa is a relia­ble ear­ly-war­ning sys­tem for your sales team with lead scoring and reporting.

If Kla­ris­sa detects that a cus­to­mer is less wil­ling to buy, Kla­ris­sa coun­ters this with attrac­ti­ve offers and “goo­dies.” You can use Kla­ris­sa to sys­te­ma­ti­cal­ly win back cri­ti­cal or inac­ti­ve cus­to­mers this way.

Implementation in weeks instead of years of planning: